Get in Touch With Us
Thank you for stopping by. Whether you have spotted something that looks out of date, want to ask a question about one of our pages, or simply have a suggestion, we would be glad to hear from you. Every message is read by a real person, and we do our best to reply as quickly as we can.
How to Reach Us
The simplest way to contact us is by email. Please write to [email protected] and include as much detail as you feel comfortable sharing. A clear subject line helps us send your message to the right person sooner.
What You Can Write to Us About
- Corrections: if a figure, date or detail on a page no longer matches what you see elsewhere, tell us which page and what has changed. We check every report and update content where needed.
- Questions: if something we have written is unclear, ask us to explain it in plainer terms.
- Feedback: ideas for new topics, comments on layout or anything that would make the site easier to use.
- Partnership or media requests: please outline who you are and what you have in mind.
Helping Us Help You
To save time on both sides, it helps if your message includes:
- The web address of the page you are writing about, if relevant
- A short description of the issue or question
- A screenshot, if something looks wrong on screen
Please do not send passwords, bank details or other sensitive personal information by email. We will never ask you for them.
When to Expect a Reply
We aim to answer most messages within two to three working days. During busy periods or public holidays it may take a little longer, but no message is ignored. If your question needs some research, we may send a short note first to let you know we are looking into it.
What We Cannot Help With
We are an independent information website. We are not able to deal with account problems, payments or disputes on any third-party website. For those matters, please contact the website concerned directly, as only they can access your account.
Your Information
Anything you send us is used only to reply to you and improve our content. You can read more about how we store and handle personal details in our Privacy Policy. The rules that apply when you use this website are set out in our Terms of Use.
We look forward to hearing from you.